Eman Shamy

Cancellation and refunds

Last updated 12 October 2026

Courses, packages, books and paid tests

  • You can cancel your request while it is still waiting for review.
  • Once the content is open for you, there is no refund.

Sessions

  • A booking that isn't confirmed yet can be cancelled or moved any time before the session.
  • A confirmed session can be moved up to the notice shown on the session page.
  • Cancelling a confirmed session is not refunded, so it's better to move it instead.

For any question, write to us from the contact page or your private messages.